All bookings for ceremonies are made and accepted in accordance with the terms set out in these terms and conditions and apply to ceremonies where Civil Ceremonies Ltd (CCL) organise a Celebrant to conduct your ceremony.
- Booking and Payment
a) You must pay either a non-refundable deposit at the time the booking is made (and the balance must be paid at least 3 weeks prior to the ceremony) for a classic ceremony, (6 weeks prior for a bespoke ceremony) or the full amount for a standard ceremony. Full booking fee must be paid if the classic booking is accepted within 3 weeks of the ceremony.
b) You should note that payment by cheque requires 10 working days for clearance.
c) The booking is not accepted and no contract exists until payment is received (or cleared in the case of cheques).
d) Alteration or cancellation by you of an accepted booking will be subject to the provisions of clause 3 of these terms and conditions.
e) If you do not pay the balance of the fee at the prescribed time, CCL reserves the right to cancel the booking.
- Cancellation or Modification by CCL
Every effort will be made to conduct the ceremony in accordance with your requirements but CCL reserves the right, at its discretion, to modify or cancel your booking, and in that event (but except where the ceremony has been cancelled due to inappropriate behaviour on your, or your invitees’ part), CCL will return to you all money you have paid or it will offer you alternative arrangements. No further or additional compensation will be payable in either case except at the discretion of CCL.
- Cancellation by You
If you cancel the ceremony after the booking is accepted or the ceremony is cancelled due to non-payment of the balance of the booking fee the non-refundable deposit shall be payable or forfeited as the case may be.
- Warranties and Liability
We warrant that the ceremony will be carried out with reasonable care and skill. We will have no liability to you in respect of any loss arising from incorrect instructions or booking details given by you or other fault on your part, and, save as mentioned above or in respect of death or personal injury caused by our negligence, we will not be liable to you by reason of any representation, implied warranty condition or other term, or under the express terms of the contract. Our entire liability (otherwise that in respect of such death or personal injury) shall be limited to the amount paid by you in respect of the ceremony.
- Intellectual Property
In making your booking, you acknowledge that the copyright and all other intellectual property in respect of the ceremony and all documentation or other materials used in or relating to the ceremony belongs to CCL. You are licensed to record the ceremony for your own personal use and enjoyment but you are not entitled to use it otherwise or publish the whole or any part of the ceremony or its materials or place the ceremony content on social media or the internet without our express written permission.
- Jurisdiction
This contract is made on the terms of these booking conditions which are governed by English and Scottish Law and both parties hereby submit to the jurisdiction of the English and Scottish Courts.
Privacy & Data Protection – Ceremonies
We are committed to protecting your privacy and promise only to use information collected about you to administer your account and to provide you with the goods and services that you have requested from us. The information you give will only be used to process the product/service you have purchased from us. At no time will any information gained about you be passed on to any third-party without your explicit consent in writing. The only exception to this is when required by law.
Anonymous Data Collection
We use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our website. Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.
How long do we keep your data?
If you have made an enquiry to us we will keep your data for 1 year. After this time it will be deleted from our system.
How do we keep your data?
Civil Ceremonies uses all reasonable precautions to keep the information disclosed to us secure. Only the organisation’s staff will normally have access to client data. All staff are made aware of the appropriate policies and their obligation not to disclose personal data to anyone who is not supposed to have it. Information supplied is kept in a secure paper and electronic system and is only accessed by those individuals involved in the delivery of the service. This personal information is dealt with properly and securely however it is collected, recorded and used, whether on paper, in a computer, or recorded on other material.
We take your data seriously
Civil Ceremonies Ltd regards the lawful and correct treatment of personal information as very important to the successful and efficient performance of its functions, and to maintain confidence between those with whom it deals. To this end Civil Ceremonies Ltd fully endorses and adheres to the Principles of Data Protection, as set out in the Data Protection Act 1998 and the requirements of the General Data Protection Regulation (GDPR).